Contact Us
Whether you’re a player, coach, or fan—we’re here for you! Reach out with any questions, feedback, or custom requests. Our team will respond quickly to keep you game-ready.
support@silvertiplaces.com
📄 Terms & Conditions
Effective Date: 9/2/2025
Welcome to Silver Tip Laces. By accessing or using our website, purchasing our products, or booking private soccer training sessions, you agree to be bound by these Terms & Conditions. Please read them carefully.
1. Products & Orders
All product descriptions and prices are subject to change without notice.
We reserve the right to refuse or cancel orders for any reason, including product availability, pricing errors, or suspected fraud.
2. Payments
Payments are processed securely through trusted third-party providers.
You agree to provide current, complete, and accurate purchase and account information.
3. Shipping & Returns
Standard and expedited shipping options are available at checkout.
Customers are responsible for providing accurate shipping information.
Returns are accepted within 30 days of delivery for unused products in original condition. Refunds may exclude shipping costs.
Customers are responsible for shipping costs if returning.
4. Intellectual Property
All content on this website (text, images, graphics, logos) is the property of Silver Tip Laces and may not be used without permission.
5. Limitation of Liability
Silver Tip Laces is not liable for damages resulting from misuse of our products or participation in training.
We do not guarantee specific outcomes from training sessions.
6. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the revised terms.
📄 Privacy Policy
Effective Date: 9/2/2025
Your privacy is important to us. This Privacy Policy explains how Silver Tip Laces collects, uses, and protects your information.
1. Information We Collect
Personal Information: name, email, phone number, shipping/billing address, and payment details.
Non-Personal Information: browser type, IP address, and usage data collected through cookies.
2. How We Use Your Information
To process orders and payments.
To provide customer support and respond to inquiries.
To schedule and manage training sessions.
To send updates, promotions, or offers (if you opt in).
3. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers (payment processors, shipping carriers, scheduling software) only as needed to provide services.
We may disclose information if required by law.
4. Data Security
We use reasonable safeguards to protect your personal information.
No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our site may use cookies to improve user experience, track analytics, and remember preferences.
You can adjust your browser settings to refuse cookies, but some features may not work properly.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
You may unsubscribe from marketing emails at any time.
7. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 support@silvertiplaces.com
📍 701 Market Street Suite 110 St. Louis MO 63101