Contact Us

Whether you’re a player, coach, or fan—we’re here for you! Reach out with any questions, feedback, or custom requests. Our team will respond quickly to keep you game-ready.

support@silvertiplaces.com

📄 Terms & Conditions

Effective Date: 9/2/2025

Welcome to Silver Tip Laces. By accessing or using our website, purchasing our products, or booking private soccer training sessions, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. Products & Orders

  • All product descriptions and prices are subject to change without notice.

  • We reserve the right to refuse or cancel orders for any reason, including product availability, pricing errors, or suspected fraud.

2. Payments

  • Payments are processed securely through trusted third-party providers.

  • You agree to provide current, complete, and accurate purchase and account information.

3. Shipping & Returns

  • Standard and expedited shipping options are available at checkout.

  • Customers are responsible for providing accurate shipping information.

  • Returns are accepted within 30 days of delivery for unused products in original condition. Refunds may exclude shipping costs.

  • Customers are responsible for shipping costs if returning.

4. Intellectual Property

  • All content on this website (text, images, graphics, logos) is the property of Silver Tip Laces and may not be used without permission.

5. Limitation of Liability

  • Silver Tip Laces is not liable for damages resulting from misuse of our products or participation in training.

  • We do not guarantee specific outcomes from training sessions.

6. Changes to Terms

  • We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the revised terms.

📄 Privacy Policy

Effective Date: 9/2/2025

Your privacy is important to us. This Privacy Policy explains how Silver Tip Laces collects, uses, and protects your information.

1. Information We Collect

  • Personal Information: name, email, phone number, shipping/billing address, and payment details.

  • Non-Personal Information: browser type, IP address, and usage data collected through cookies.

2. How We Use Your Information

  • To process orders and payments.

  • To provide customer support and respond to inquiries.

  • To schedule and manage training sessions.

  • To send updates, promotions, or offers (if you opt in).

3. Sharing of Information

  • We do not sell or rent your personal information.

  • We may share information with trusted third-party service providers (payment processors, shipping carriers, scheduling software) only as needed to provide services.

  • We may disclose information if required by law.

4. Data Security

  • We use reasonable safeguards to protect your personal information.

  • No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

  • Our site may use cookies to improve user experience, track analytics, and remember preferences.

  • You can adjust your browser settings to refuse cookies, but some features may not work properly.

6. Your Rights

  • You may request access to, correction of, or deletion of your personal information by contacting us.

  • You may unsubscribe from marketing emails at any time.

7. Children’s Privacy

  • Our services are not directed to children under 13, and we do not knowingly collect information from them.

8. Changes to This Policy

  • We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
📧 support@silvertiplaces.com
📍 701 Market Street Suite 110 St. Louis MO 63101